{"xsrfToken":"1a008a705e2d3257b670182e415f55e8f603b750_lout","branding":{"id":"3","key":"sabtk","name":"Servicio administrativo","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#00ab95","headerLinkHoverBGColor":"#00ab95","headerBadgeColor":"#00ab95"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e1219f5d-e3a6-48bb-b14a-442853c2ddf9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYTZiYjIyNS03ZTEzLTQzYjEtOGZmZC02NGYwMmY1MDdlODkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmUxMjE5ZjVkLWUzYTYtNDhiYi1iMTRhLTQ0Mjg1M2MyZGRmOSI6WyJyZWFkIl19LCJleHAiOjE3NDM3MTE2MTgsIm5iZiI6MTc0MzcxMTAxOH0.yUzwnn2O2RO6ZKsRp3hnynnk4Cj3SkePAea1WR9e5CU&client=aa6bb225-7e13-43b1-8ffd-64f02f507e89&mode=fit","logoId":"e1219f5d-e3a6-48bb-b14a-442853c2ddf9","isLogoAvailable":true,"helpCenterTitle":"Te damos la bienvenida","sharedPortalName":"Centro de ayuda Bioteksa®","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Te damos la bienvenida","sharedPortalName":"Centro de ayuda Bioteksa®","localeDisplayName":"English (United States)"},"es-ES":{"helpCenterTitle":"Te damos la bienvenida","sharedPortalName":"Centro de Ayuda Bioteksa®","localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#004990","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/804a6a59-6894-491c-8b43-9316f9d8f038/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYTZiYjIyNS03ZTEzLTQzYjEtOGZmZC02NGYwMmY1MDdlODkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjgwNGE2YTU5LTY4OTQtNDkxYy04YjQzLTkzMTZmOWQ4ZjAzOCI6WyJyZWFkIl19LCJleHAiOjE3NDM3MTE2MTgsIm5iZiI6MTc0MzcxMTAxOH0.O4FUGQVeq5bjLl0Lmj2AZNF8bBJBmZXsv0oP3AUElyc&client=aa6bb225-7e13-43b1-8ffd-64f02f507e89&height=300&mode=fit","bannerMediaApiFileId":"804a6a59-6894-491c-8b43-9316f9d8f038","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"sabtk","projectId":10002,"serviceDeskId":3,"name":"Servicio administrativo","description":"<p>¿Eres cliente y quieres consultar estados de cuenta, pedir facturas u otras cosas? ¡Entra aquí!</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"12","name":"Enviar una solicitud o incidente","descriptionHtml":"","callToAction":"Enviar una solicitud o incidente","introHtml":"<p>Envía una solicitud o comunica un problema.</p>","icon":10540,"iconUrl":"https://bioteksa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[3],"key":""},{"id":"13","name":"Plantear una pregunta","descriptionHtml":"","callToAction":"Plantear una pregunta","introHtml":"<p>¿Tienes alguna pregunta? Envíala aquí.</p>","icon":10549,"iconUrl":"https://bioteksa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[3],"key":""},{"id":"14","name":"Solicitud enviada por correo electrónico","descriptionHtml":"","callToAction":"Solicitud enviada por correo electrónico","introHtml":"<p>Solicitud recibida desde tu canal de asistencia por correo electrónico.</p>","icon":10527,"iconUrl":"https://bioteksa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[12,13]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e9cde3af-55a7-335b-b1d9-65ee79c6bfc3","appLinkName":"System Confluence","appLinkUrl":"https://bioteksa.atlassian.net/wiki","spaceKey":"SABTK","spaceName":"Servicio administrativo","spaceUrl":"https://bioteksa.atlassian.net/wiki/spaces/SABTK","isServer":false},"labels":[],"projectKey":"SABTK","serviceDeskId":3,"kbLinkDomainURLs":["https://bioteksa.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SABTK","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Spanish (Spain)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYTZiYjIyNS03ZTEzLTQzYjEtOGZmZC02NGYwMmY1MDdlODkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM3MTIyMTgsIm5iZiI6MTc0MzcxMTAxOH0.DU6rKAPqrIkrzKGIqTMBOJ6NGKwpyclMcpjT8IhrTBw","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"aa6bb225-7e13-43b1-8ffd-64f02f507e89","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":13,"projectId":10002,"form":{"name":"Plantear una pregunta","descriptionHtml":"","callToAction":"Plantear una pregunta","intro":"<p>&iquest;Tienes alguna pregunta? Env&iacute;ala aqu&iacute;.</p>","instructions":"","icon":10549,"iconUrl":"https://bioteksa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"¿Cuál es tu pregunta o solicitud general?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Descripción","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/13","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/13","calendarParams":{"firstDay":0,"date":"2025-04-03T14:10:18-0600","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e9cde3af-55a7-335b-b1d9-65ee79c6bfc3","appLinkName":"System Confluence","appLinkUrl":"https://bioteksa.atlassian.net/wiki","spaceKey":"SABTK","spaceName":"Servicio administrativo","spaceUrl":"https://bioteksa.atlassian.net/wiki/spaces/SABTK","isServer":false},"labels":[],"projectKey":"SABTK","serviceDeskId":3,"kbLinkDomainURLs":["https://bioteksa.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYTZiYjIyNS03ZTEzLTQzYjEtOGZmZC02NGYwMmY1MDdlODkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM3MTIyMTgsIm5iZiI6MTc0MzcxMTAxOH0.DU6rKAPqrIkrzKGIqTMBOJ6NGKwpyclMcpjT8IhrTBw","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"aa6bb225-7e13-43b1-8ffd-64f02f507e89","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=bioteksa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"1a008a705e2d3257b670182e415f55e8f603b750_lout","baseUrl":"https://bioteksa.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://bioteksa.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"aa6bb225-7e13-43b1-8ffd-64f02f507e89","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"64d20305db284d599cf784f5e672d200","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}