{"xsrfToken":"568a5827-5bfd-4e8b-8b61-9d7b39496f76_8e36a913250b2f7be2413e7e3d3afb97ee2ff5af_lout","branding":{"id":"2","key":"hnub","name":"NUBIOTEK Assistance","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#dec562","headerLinkHoverBGColor":"#dec562","headerBadgeColor":"#dec562"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e1219f5d-e3a6-48bb-b14a-442853c2ddf9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYTZiYjIyNS03ZTEzLTQzYjEtOGZmZC02NGYwMmY1MDdlODkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmUxMjE5ZjVkLWUzYTYtNDhiYi1iMTRhLTQ0Mjg1M2MyZGRmOSI6WyJyZWFkIl19LCJleHAiOjE2ODU3NjYyODgsIm5iZiI6MTY4NTc2NTY4OH0.BOCbAMKSt_6Q5txS-N9n0nN6_xt6kXn17SkR0EDmJAM&client=aa6bb225-7e13-43b1-8ffd-64f02f507e89&mode=fit","logoId":"e1219f5d-e3a6-48bb-b14a-442853c2ddf9","isLogoAvailable":true,"helpCenterTitle":"Welcome to Bioteksa's Help Center","sharedPortalName":"Bioteksa® Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Bioteksa's Help Center","sharedPortalName":"Bioteksa® Help Center","localeDisplayName":"English (United States)"},"es-ES":{"helpCenterTitle":"Te damos la bienvenida","sharedPortalName":"Centro de Ayuda Bioteksa®","localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#004990","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/804a6a59-6894-491c-8b43-9316f9d8f038/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYTZiYjIyNS03ZTEzLTQzYjEtOGZmZC02NGYwMmY1MDdlODkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjgwNGE2YTU5LTY4OTQtNDkxYy04YjQzLTkzMTZmOWQ4ZjAzOCI6WyJyZWFkIl19LCJleHAiOjE2ODU3NjYyODgsIm5iZiI6MTY4NTc2NTY4OH0.fEnojN-4ue68v1YUMw1kgvtVMKjL_xFhMoZcMev67Qk&client=aa6bb225-7e13-43b1-8ffd-64f02f507e89&height=300&mode=fit","bannerMediaApiFileId":"804a6a59-6894-491c-8b43-9316f9d8f038","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"hnub","projectId":10001,"serviceDeskId":2,"name":"NUBIOTEK Assistance","description":"<p>Do you have questions or problems using our NUBIOTEK products? Enter here to raise a report or request!</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"9","name":"Report a problem with our products","descriptionHtml":"","callToAction":"Report a problem with our products","introHtml":"<p>Tell us the problems you're experiencing with our products so we can offer assistance.</p>","icon":10518,"iconUrl":"https://bioteksa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[2],"key":""},{"id":"7","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://bioteksa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[2],"key":""},{"id":"6","name":"Questions about our products","descriptionHtml":"","callToAction":"Questions about our products","introHtml":"<p>Are you testing our NUBIOTEK products and want more information? Select this option and we will be happy to answer your questions.</p>","icon":10522,"iconUrl":"https://bioteksa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10522","groups":[2],"key":""},{"id":"11","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://bioteksa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[2],"key":""},{"id":"5","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://bioteksa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"8","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://bioteksa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"4","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://bioteksa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""},{"id":"10","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://bioteksa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[9,6,11,7]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e9cde3af-55a7-335b-b1d9-65ee79c6bfc3","appLinkName":"System Confluence","spaceKey":"HNUB","spaceName":"Asistencia NUBIOTEK","isServer":false},"labels":[],"projectKey":"HNUB","serviceDeskId":2},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HNUB","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Spanish (Spain)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Bioteksa® Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://bioteksa.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=bioteksa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"568a5827-5bfd-4e8b-8b61-9d7b39496f76_8e36a913250b2f7be2413e7e3d3afb97ee2ff5af_lout","baseUrl":"https://bioteksa.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"aa6bb225-7e13-43b1-8ffd-64f02f507e89","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}