Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"292139dcd9952072c7a8f7e890c7bbf4b42bb595_lout","branding":{"id":"2","key":"hnub","name":"Asistencia NUBIOTEK","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#dec562","headerLinkHoverBGColor":"#dec562","headerBadgeColor":"#dec562"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e1219f5d-e3a6-48bb-b14a-442853c2ddf9/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYTZiYjIyNS03ZTEzLTQzYjEtOGZmZC02NGYwMmY1MDdlODkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmUxMjE5ZjVkLWUzYTYtNDhiYi1iMTRhLTQ0Mjg1M2MyZGRmOSI6WyJyZWFkIl19LCJleHAiOjE3NzEwOTgzOTgsIm5iZiI6MTc3MTA5Nzc5OH0.kuldeQzwy8bQ7spNuSSuF3P0XTH_Y7ZGKETr3C4I58U&client=aa6bb225-7e13-43b1-8ffd-64f02f507e89&mode=fit","logoId":"e1219f5d-e3a6-48bb-b14a-442853c2ddf9","isLogoAvailable":true,"helpCenterTitle":"Te damos la bienvenida","sharedPortalName":"Centro de ayuda Bioteksa®","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Te damos la bienvenida","sharedPortalName":"Centro de ayuda Bioteksa®","localeDisplayName":"English (United States)"},"es-ES":{"helpCenterTitle":"Te damos la bienvenida","sharedPortalName":"Centro de Ayuda Bioteksa®","localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#004990","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/804a6a59-6894-491c-8b43-9316f9d8f038/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYTZiYjIyNS03ZTEzLTQzYjEtOGZmZC02NGYwMmY1MDdlODkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjgwNGE2YTU5LTY4OTQtNDkxYy04YjQzLTkzMTZmOWQ4ZjAzOCI6WyJyZWFkIl19LCJleHAiOjE3NzEwOTgzOTgsIm5iZiI6MTc3MTA5Nzc5OH0.RED4vbiiDzaBnb1HbZ8lsfQ4euICuW_aH1T5UJjcwzA&client=aa6bb225-7e13-43b1-8ffd-64f02f507e89&height=300&mode=fit","bannerMediaApiFileId":"804a6a59-6894-491c-8b43-9316f9d8f038","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"hnub","projectId":10001,"serviceDeskId":2,"name":"Asistencia NUBIOTEK","description":"<p>¿Tienes dudas sobre cómo usar nuestros productos NUBIOTEK®? ¡Ingresa aquí para solicitar ayuda!</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"7","name":"Otras preguntas","descriptionHtml":"","callToAction":"Otras preguntas","introHtml":"<p>¿No ves lo que estás buscando? Elige esta opción y te ayudaremos.</p>","icon":10549,"iconUrl":"https://bioteksa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[2],"key":""},{"id":"6","name":"Preguntas acerca de los productos","descriptionHtml":"","callToAction":"Preguntas acerca de los productos","introHtml":"<p>¿Estás probando nuestros productos NUBIOTEK y deseas obtener más información? Selecciona esta opción y estaremos encantados de responder a tus preguntas.</p>","icon":10522,"iconUrl":"https://bioteksa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10522","groups":[2],"key":""},{"id":"11","name":"Proponer mejoras","descriptionHtml":"","callToAction":"Proponer mejoras","introHtml":"<p>¿Ves algo que podamos hacer mejor? Somos todo oídos.</p>","icon":10539,"iconUrl":"https://bioteksa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[2],"key":""},{"id":"9","name":"Informar de un problema","descriptionHtml":"","callToAction":"Informar de un problema","introHtml":"<p>Cuéntanos que problemas estás teniendo con los productos NUBIOTEK</p>","icon":10518,"iconUrl":"https://bioteksa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[],"key":""},{"id":"5","name":"Preguntas sobre la concesión de licencias y la facturación","descriptionHtml":"","callToAction":"Preguntas sobre la concesión de licencias y la facturación","introHtml":"<p>Elige esta opción si tienes preguntas sobre la concesión de licencias o la facturación.</p>","icon":10536,"iconUrl":"https://bioteksa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"8","name":"Solicitud enviada por correo electrónico","descriptionHtml":"","callToAction":"Solicitud enviada por correo electrónico","introHtml":"<p>Solicitud recibida desde tu canal de asistencia por correo electrónico.</p>","icon":10527,"iconUrl":"https://bioteksa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"4","name":"Soporte técnico","descriptionHtml":"","callToAction":"Soporte técnico","introHtml":"<p>¿Necesitas ayuda para instalar, configurar o resolver problemas? Selecciona esta opción para solicitar asistencia.</p>","icon":10520,"iconUrl":"https://bioteksa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""},{"id":"10","name":"Sugerir una nueva característica","descriptionHtml":"","callToAction":"Sugerir una nueva característica","introHtml":"<p>Haznos saber cual es tu idea para una nueva característica.</p>","icon":10535,"iconUrl":"https://bioteksa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[6,11,7]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HNUB","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Spanish (Spain)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYTZiYjIyNS03ZTEzLTQzYjEtOGZmZC02NGYwMmY1MDdlODkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzEwOTg5OTgsIm5iZiI6MTc3MTA5Nzc5OCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.4xLiJv9fehHPlfsWoSK5z9PH2C8xNYrVwQRbajTq_x0","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"aa6bb225-7e13-43b1-8ffd-64f02f507e89","tokenDurationInMins":20}},"sharedPortal":{"name":"Centro de ayuda Bioteksa®","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}